Job Title: Supply Chain Planning Process Lead

Company: HP

Location: Chennai

Experience: 7–10+ Years

Job Summary

The role is responsible for owning, designing, and continuously improving best-in-class planning processes within a defined domain (e.g., inventory, deployment, lifecycle) across the Service Supply Chain Planning Center of Excellence (COE). The position combines deep supply chain planning process expertise, strong analytical skills, and ERP/planning systems knowledge to deliver scalable process designs, practical recommendations, and measurable business outcomes aligned with customer needs and operational performance.

Key Responsibilities

Process Design & Transformation

• Lead the design and deployment of best-in-class supply chain planning processes within the assigned planning domain.
• Define target process scope, requirements, milestones, risks, and dependencies for transformation initiatives.
• Structure complex planning challenges into clear process workstreams, business requirements, and deliverables.
• Drive stakeholder alignment on process design, standardization, and adoption priorities.
• Support process decision-making through structured analysis, trade-off evaluation, and actionable recommendations.
• Manage process governance, documentation, reporting, and communication.
• Deliver measurable improvements in service, inventory, and cost performance.

Process Ownership & Continuous Improvement

• Own the end-to-end design and continuous improvement of planning processes within the assigned domain.
• Benchmark and enhance planning processes to achieve standardized, scalable, and best-in-class solutions.
• Develop and maintain process documentation, business rules, operating standards, and adoption materials.
• Provide subject matter expertise to ensure consistency across planning processes, data flows, and ERP/planning systems.
• Define and monitor process KPIs, identify root causes, and drive continuous improvement initiatives.

Planning Systems & ERP Enablement

• Ensure ERP and planning systems effectively support target process design and business requirements.
• Align planning system capabilities with process improvements and transformation initiatives.
• Support ERP and advanced planning tool enablement to improve operational efficiency.

Analytics & Business Performance

• Apply analytical skills to convert complex data into actionable planning insights.
• Define process performance metrics and monitor KPI achievement.
• Perform root-cause analysis and recommend process improvements based on data-driven findings.

Cross-Functional Collaboration

• Collaborate with cross-functional teams to solve complex planning challenges.
• Bring together diverse stakeholder perspectives to support informed decision-making.
• Build strong partnerships to ensure successful implementation of planning processes.

Knowledge Sharing & Capability Development

• Mentor colleagues and contribute to capability development within the Planning COE.
• Document best practices and support knowledge-sharing initiatives.
• Promote continuous learning and process maturity across the organization.

Educational Qualification

• Bachelor's or Master's degree in Supply Chain, Business, Engineering, or a related field.

Experience

• 7–10+ years of experience in Supply Chain Planning, Process Design, or Supply Chain Transformation.
• Experience in supply chain planning process design, ownership, or continuous improvement.
• Strong analytical experience translating data into actionable insights and business recommendations.
• Hands-on experience with ERP systems, advanced planning tools, and transformation initiatives.

Key Skills

• Supply Chain Planning
• Planning Process Design
• Process Transformation
• Process Governance
• Inventory Planning
• Deployment Planning
• Lifecycle Planning
• ERP Systems (SAP Preferred)
• Servigistics
• Advanced Planning Systems
• Process Mapping
• Business Requirements Definition
• KPI Development & Performance Measurement
• Root Cause Analysis
• Data Analytics
• Continuous Improvement
• Change Management & Process Adoption
• Stakeholder Management
• Cross-functional Collaboration
• Communication & Influencing Skills
• Problem Solving
• Mentoring & Knowledge Sharing
• Business Process Standardization
• English Communication (Written & Verbal)