Director – Global Procurement

Company: TaskUs

Employment Type: Full-Time

Location: Global / India (As Applicable)

About the Company

TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions, partnering with some of the world's fastest-growing technology companies. The company helps clients represent, protect, and grow their brands through innovation, operational excellence, and technology-driven business solutions.

About the Role

TaskUs is seeking an experienced Director – Global Procurement to lead global category management, strategic sourcing, and procurement operations. Reporting to the Senior Director – Global Procurement, this leadership role will be responsible for developing global category strategies, driving enterprise-wide cost optimization, leading high-value sourcing initiatives, and managing a global procurement team.

The ideal candidate will bring extensive procurement leadership experience, strong commercial negotiation skills, advanced analytical capabilities, and a proven track record of delivering measurable savings through strategic sourcing and category management.

Key Responsibilities

Strategic Sourcing & Category Management

• Develop and implement global category management strategies across key spend areas, including Information Technology (IT), Telecommunications, Facilities, and Corporate Services.
• Drive enterprise-wide cost optimization initiatives while maintaining service quality and supplier performance.
• Analyze organizational spend, market intelligence, supplier capabilities, and industry benchmarks to identify savings opportunities and improve procurement efficiency.
• Evaluate alternative sourcing models, purchasing cooperatives, and supplier strategies to maximize commercial value.
• Lead complex sourcing initiatives involving Requests for Information (RFI), Requests for Quotation (RFQ), and Requests for Proposal (RFP).

Procurement Leadership & Team Management

• Lead, mentor, and develop a global team of Procurement Managers and Procurement Partners.
• Establish performance objectives, monitor key procurement metrics, and drive accountability across the procurement function.
• Coach team members on advanced sourcing methodologies, commercial negotiations, contract management, and cost analysis.
• Ensure timely and accurate execution of Purchase Orders (POs), sourcing activities, and procurement documentation in compliance with organizational policies.

Supplier & Contract Management

• Lead negotiations for strategic supplier agreements, focusing on pricing, payment terms, service levels, commercial risk, and long-term value creation.
• Develop and maintain strong relationships with strategic suppliers to ensure quality, performance, and business continuity.
• Monitor supplier performance and implement continuous improvement initiatives across managed categories.

Cross-Functional Collaboration

• Partner closely with IT, Facilities, Finance, Legal, and business stakeholders to align procurement strategies with organizational priorities.
• Support contract renewals, sourcing events, and procurement planning for expiring agreements.
• Streamline procurement processes and enhance collaboration across business functions.

Governance & Compliance

• Ensure procurement activities comply with corporate procurement policies, ethical sourcing standards, and regulatory requirements.
• Strengthen procurement governance, internal controls, and sourcing compliance across all categories.
• Drive continuous improvement initiatives that enhance procurement efficiency, transparency, and operational effectiveness.

Required Qualifications

• Bachelor's degree in Supply Chain Management, Business Administration, Finance, or a related discipline.
• Professional certifications will be an added advantage.

Experience

• Minimum 12 years of progressive experience in Corporate Procurement, Strategic Sourcing, or Category Management.
• Proven leadership experience managing global procurement teams and enterprise sourcing programs.
• Demonstrated success in developing global category strategies that have delivered measurable and sustainable cost savings.
• Extensive experience managing complex RFI, RFQ, and RFP processes across multiple supplier categories.
• Strong background in supplier negotiations, contract management, and procurement governance.

Preferred Qualifications

• Procurement leadership experience within the Business Process Outsourcing (BPO), Technology, IT Services, or Global Professional Services industries.
• Hands-on experience with Oracle ERP or other enterprise procurement and sourcing platforms.
• Experience managing global supplier portfolios and multinational procurement operations.

Desired Skills

• Strategic Sourcing & Category Management
• Global Procurement Operations
• Spend Analysis & Cost Optimization
• Supplier Relationship & Vendor Performance Management
• Contract Negotiation & Commercial Management
• RFI, RFQ & RFP Management
• Procurement Governance & Compliance
• Purchase-to-Pay (P2P) Process Management
• Advanced Microsoft Excel & Financial Analysis
• ERP Systems (Oracle or equivalent)
• Leadership, Coaching & Team Development
• Stakeholder Management & Cross-Functional Collaboration
• Excellent Analytical, Communication & Decision-Making Skills

Why Join TaskUs?

• Join a globally recognized organization serving some of the world's fastest-growing technology companies.
• Lead enterprise-wide procurement transformation and strategic sourcing initiatives.
• Work with global stakeholders and cross-functional leadership teams.
• Drive measurable business impact through cost optimization and procurement excellence.
• Access continuous learning, leadership development, and long-term career growth opportunities in a dynamic global environment.